Privacy Policy

1. Introduction

This Privacy Policy explains how RETAILERWAY LLC collects, uses, discloses, and protects information in connection with your use of the platform.

We collect and process information to provide access to financial infrastructure services, support compliance obligations, improve the platform, and maintain a secure user experience.

2. Information We Collect

• Personal information such as your name, email address, and other account-related details you provide to us.
• Financial and transaction-related data made available through licensed third-party partners and service providers where relevant to the services you use.
• Device, browser, usage, and technical information such as IP address, operating system, pages visited, and interaction logs.

3. How We Use Information

• To provide, operate, and support the platform and its features.
• To fulfill legal and compliance obligations, including KYC, AML, sanctions screening, fraud prevention, and risk monitoring where applicable.
• To analyze, improve, secure, and optimize the platform and user experience.

4. Sharing of Information

We may share information with licensed partners, payment processors, card issuers, compliance vendors, and other service providers where needed to enable platform functionality.

We may also share information with legal, regulatory, or law enforcement authorities where required by law, regulation, subpoena, court order, or other valid legal process.

5. Data Security

We use industry-standard administrative, technical, and organizational security measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No security method is guaranteed to be completely secure, but we take reasonable steps to safeguard information under our control.

6. Data Retention

We retain personal and service-related information for as long as necessary to provide services, meet operational needs, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

7. User Rights

• Request access to certain personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where applicable, subject to legal, regulatory, and contractual limitations

8. Cookies

We may use cookies and similar technologies to support platform functionality, maintain sessions, analyze usage, and improve performance and user experience.

You may be able to manage certain cookie preferences through your browser settings, although disabling cookies may affect how the platform functions.

9. Third-Party Services

The platform relies on third-party providers for parts of its financial and operational infrastructure. These external providers may process information in accordance with their own legal and compliance responsibilities.

Financial operations such as payments, card issuing, and related regulated activities may be handled by licensed third-party partners.

10. Important Disclaimer

We do not directly store or custody user funds.

Where financial services are involved, funds and regulated financial operations are handled by relevant third-party licensed providers.

11. Updates to Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or information practices. Updated versions will be posted on this page with a revised effective date where appropriate.

12. Contact

If you have questions about this Privacy Policy or our information practices, please contact RETAILERWAY LLC at info@retailerwaywa.com.